Terms of service

Welcome to Zazzo. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Zazzo

These Terms of Service govern your use of the Zazzo website and the purchase of products offered through our online store.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products, colours, and descriptions as accurately as possible. However, slight variations in colour may occur due to differences in screen settings, lighting, or photography.

Because our collections are produced in limited quantities, product availability is subject to change without notice.

3. Pricing

All prices are listed in Egyptian Pounds (EGP) and include applicable taxes where required by law.

We reserve the right to update prices, promotions, or product availability at any time without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not guarantee acceptance.

Zazzo reserves the right to cancel or refuse any order in cases including, but not limited to:

  • Incorrect pricing or product information.
  • Product unavailability.
  • Suspected fraud or unauthorized payment.
  • Violation of these Terms of Service.

If your order is cancelled after payment has been received, any eligible refund will be processed using the original payment method.

5. Payments

We accept the payment methods displayed at checkout.

All payments are processed through secure payment providers. Zazzo does not store your full payment card information.

6. Shipping

Shipping times, delivery estimates, and shipping fees are described in our Shipping Policy.

Delivery dates are estimates only and cannot be guaranteed.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Please review that policy before placing your order.

8. Intellectual Property

All content on this website—including the Zazzo name, logo, product designs, graphics, photographs, illustrations, text, and other materials—is the property of Zazzo or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Upload malicious software or harmful code.
  • Use our content without permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zazzo shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of our products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Egypt.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: zazzokids@gmail.com

We aim to respond to all enquiries within one business day